After that “memorable” appointment with Dr. Chan, when she told me I was too old to have any pain medication, I emailed her that I was still having neck pain and thought maybe I should have a referral to Physical Therapy. This was her response:
ANGELA LAI CHAN MD
09/25/2017 11:23 AM
RE: Follow up of 9/21 appt
Dear Jackie
Thank you for your email and taking time to follow up with me.
I am sorry to hear that your neck is hurting. I’d like to provide you with links to online tools to address your problem.
The first is a handout where you will find some good tips on ways to decrease the pain. Don’t forget to keep icing and start on some of the exercises as soon as you can.
Acute Neck Pain
Or copy this link to your browser:
mydoctor.kaiserpermanente.org/ncal/Images/neck_pain_acute_tcm75-484209.pdf
The next link will connect you to an online tool to learn more about how to change your computer station to help manage your neck pain.
Click here to view the program or go to kp.org/mydoctor and look for Smart Moves.
https://www.permanente.net/homepage/kaiser/video/ergonomics/index.html
I’ve also sent an electronic referral to the physical therapy department for a neck class. You can schedule this appointment online by visiting the link below. If you need to cancel or reschedule your appointment, you can use the same link.
